My Services

Virtual assistance for small businesses can be a valuable resource to help with various tasks, allowing business owners to focus on core activities and save time and money. Here is a list of my services:

1. Administrative Tasks:
Email management: Sorting, responding to emails, and managing your inbox.
Calendar management: Scheduling appointments, meetings, and reminders.
Data entry: Inputting and organising data in spreadsheets or databases.
Travel arrangements: Booking flights, hotels, and transportation.

2. Customer Support:
Responding to customer enquiries through email or chat.
Handling basic customer service issues and providing information.
Managing social media interactions and comments.

3. Project Management:
Task management: Organising to-do lists, tracking progress, and setting deadlines.
Document management: Creating, organising, and sharing documents.
Coordination: Managing projects, calendars, and communications for remote teams.

4. E-commerce Support:
Order processing: Managing online store orders and returns.
Inventory management: Tracking stock levels and replenishing as needed.
Customer feedback: Responding to reviews and addressing issues.

5. Virtual Receptionist:
Answering and directing phone calls to appropriate personnel.
Taking messages and handling basic enquiries.

6. Personal Tasks:
Personal appointments and reservations.
Online shopping and gift sourcing.

Software packages: MS Office Suite (Word, Excel, Powerpoint, Outlook), G Suite, CRMs, Acuity, Asana, Xero, Go Cardless, Pandadoc